Refund policy

we do offer exchanges or refund on smoking accessories if the item you purchased is defective/broken. If you receive a defective item, please contact us AuntieTrill@gmail.com with details of the product and the defect. Photo evidence may be required for verification, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.